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Feb 05

Technical Issues this Morning

by Harrison • February 5, 2010

News Flash

We experienced a payment processing error earlier this morning, and some new customers were affected.  The issue has been fixed now, and we are currently restoring accounts for the affected customers.  We sincerely apologize for any possible inconvenience, and thank you all for your patience as we resolve the problem.

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4 Responses to Technical Issues this Morning

  1. Amber says: Feb 20th, 2010

    Not too happy about the account problem. i signed up last night and now my account is all messed up thanks:) Don’t even want the services really i want my money back this was a scam!!!

  2. Katie says: Feb 21st, 2010

    Hi Amber,

    Email our customer service department at: support@spokeo.com, so that they can help resolve your issues. Thanks!

  3. dale trenka says: Jun 3rd, 2010

    i want to cancel but you make the website hard to contact you

  4. Katie says: Jun 4th, 2010

    Hi Dale,

    Please contact our Customer Support at support@spokeo.com.

    They can help assist you cancel your subscription. You can also cancel your subscription yourself under the “settings” tab of your account.

    Thanks!

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