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Jan 14

Email Backlog

by Katie • January 14, 2011

Inside Spokeo, News Flash

We’ve experienced a huge increase in traffic (12x to be exact) over the past two weeks; likewise, we’ve received a lot of emails. We took pride in our 24-hour response time to all inquiries in the past, but our small team simply couldn’t keep up with this huge spike. We didn’t have enough people to respond to everyone’s questions, and we were hitting the sending limit of our email system.  As a result, we have 3 or 4 days worth of emails in our backlog. However, we’ve resolved most of the technical bottlenecks, and are starting to catch up on emails.

Please be patient as we work on catching up, and remember that all inquiries will be responded to in the order received. Slowly but surely, we will respond to all of you!


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4 Responses to Email Backlog

  1. Paige Catani says: Jul 11th, 2012

    Take me off your website please. Thank u

  2. Katie says: Jul 12th, 2012

    Hi Paige, Please email our customer support at support@spokeo.com and provide them with the links to your listings so they can remove them for you. You can also opt out your listings at http://www.spokeo.com/privacy. Thank you.

  3. charles bateman says: Apr 16th, 2013

    Remove me from your website and any other search i may be connected too. Thank You!

  4. Vanessa says: Apr 17th, 2013

    Hi Charles, Spokeo respects your privacy interests. Spokeo aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, and other public sources. This third-party data is then indexed through methods similar to those used by Google or Bing to create a listing. For further information please read our full privacy policy: http://www.spokeo.com/privacy/terms. You may opt our your listing from our privacy page: http://www.spokeo.com/optout, or you can contact customer support at support@spokeo.com and provide your listing so they can opt it out for you. Thank you

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